Features
Everything to run your service business — in one place
From the first lead to the final invoice, iCrewO replaces the spreadsheets, sticky notes and disconnected apps with one platform your whole team actually uses.
8 modules · web + mobile · one login
Trusted by service businesses across every trade
CRM & Lead Management
Never let a lead slip through the cracks.
Capture leads from your website, ads and phone in one pipeline. See every customer, site and conversation in a single timeline so nothing slips.
- Facebook, Instagram & website leads in one pipeline
- Every customer, site and conversation in one timeline
- Move leads from first call to closed deal in a click
Estimates & Quoting
Quote on the spot. Win the job.
Drag in materials and services from your catalog, apply taxes and discounts, and send branded estimates customers can approve online.
- Build professional estimates in minutes from your catalog
- Apply taxes, discounts and payment schedules automatically
- Send branded quotes customers approve online
Scheduling & Dispatch
The right crew on the right job — automatically.
A drag-and-drop calendar, recurring jobs, and smart crew assignment by skill, availability and proximity — so the right tech is always on the right job.
- Drag-and-drop calendar with recurring jobs
- Smart crew assignment by skill, availability and proximity
- Track every job in real time as the day unfolds
Invoicing & Payments
Finish the job. Get paid the same day.
Turn completed jobs into invoices in one tap, take card and online payments, and chase the rest automatically with payment schedules and reminders.
- Turn completed jobs into invoices in one tap
- Online payments via PayPal — funds land in your account
- Chase the rest automatically with schedules and reminders
And more
Plus everything else you need
The capabilities that round out the platform — so you never need a second tool.
Crew Management
Organize teams, skills and time.
Mobile App
Your whole business in your pocket.
Floor Plans & Field Notes
Capture the site, visually.
Online Payments
Accept payments without leaving the job.
And a lot more
Plus dozens of details that save you time
The depth that adds up — the small things that turn a busy day into a smooth one.
Recurring jobs & maintenance
Auto-generate seasonal visits and service agreements.
Smart crew assignment
AI picks the right tech by skill, availability and proximity.
Reusable price catalog
Materials, services and packages, priced once.
Online estimate approval
Customers approve and ask questions online.
Payment schedules & deposits
Collect deposits and bill by milestone.
Branded PDFs
Estimates and invoices that look the part.
Document library & job photos
Every photo, note and file on the job.
In-app team chat
Message your crew without leaving the app.
Per-employee access
Grant exactly what each person should see.
Multi-currency & language
USD or GBP, English or Spanish.
Lead-source tracking
Know which channel every lead came from.
Dashboard KPIs
Revenue, jobs and pipeline at a glance.
Built for the field
Your whole business, in your pocket
Native iOS and Android apps give field techs exactly what they need on the job — and nothing they don’t.
- Today’s schedule and job details, always in your pocket
- Snap photos, add field notes and track time on site
- Customer info and history at your fingertips
- Works online or off — syncs the moment you reconnect
Available on the App Store and Google Play.
Ready to run your service business on iCrewO?
Start free in minutes. No credit card required.